FAQ
SHOPPING INFORMATION
We offer a range of shipping options, including standard, expedited, and express shipping. The available options may vary based on your location and the size of your order.
Once your order is shipped, you will receive a tracking number via email. Use this number to track your package on our website or the carrier's site.
Yes, Kragbuzz ships internationally to many countries. Shipping times and costs vary based on the destination.
If your order arrives damaged, please contact our customer service immediately. We will assist you with a replacement or a refund.
PAYMENT INFORMATION
We accept a variety of payment methods, including major UPI, COD and Prepaid and Credit cards (Visa, MasterCard, American Express), and other secure payment options.
Yes, your payment information is secure. We use industry-standard encryption and security measures to protect your data during the transaction process.
Currently, we only accept one payment method per transaction. However, you can use gift cards in combination with another payment method.
You will be charged at the time of purchase. Once your payment is processed, you will receive an order confirmation email with the details.
ORDER & RETURNS
After placing an order, you will receive a confirmation email with a tracking number. You can use this number to check the status of your order on our website or the carrier's site.
If you need to modify or cancel your order, please contact our customer service as soon as possible. We'll do our best to accommodate changes before the order is processed and shipped.
We offer a hassle-free return policy. If you're not satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange, provided the item is in its original condition.
To initiate a return or exchange, please contact our customer service team with your order details. We'll provide you with instructions on how to send the item back to us.